Fees & Insurance
This practice accepts self-pay clients and is also an in-network provider with most commercial Aetna plans. We are happy to submit claims on your behalf for any in-network insurance plans.
For all out-of-network insurance plans, we are able to provide a superbill for you to submit to your insurance provider. We are happy to answer any questions regarding out-of-network insurance and submitting superbills.
We accept major credit cards and Zelle.
PLEASE NOTE: Medi-cal versions of these plans are not currently covered.
Checking Insurance Coverage
Clients are responsible for checking their individual benefits. Before scheduling, please follow these steps.
1.) Please call the member services number on the back of your card. Remember to get the name of the representative you spoke with and ask for a call reference number. Ask these questions:
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Is Deborah Odell, LMFT, NPI# 1841532736 considered in-network?
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For individual therapy - Does my plan cover outpatient individual psychotherapy under CPT codes 90791, 90837, 90834, 90832?
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For couples & family therapy - Does my plan cover outpatient family psychotherapy under CPT codes 90791, 90846, 90847?
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Is there a session visit limit? If so, how many sessions are covered per year?
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Do I have a deductible to meet before my plan will pay out my visits? If so, what is the deductible amount? What is the remaining balance?
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Are there any limitations on telehealth sessions or a specific telehealth deductible?
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Is there a copay or coinsurance? If so what is the amount?
2.) Once you've verified your insurance coverage, provide the information to the therapist via secure text or email, and upload copies of the front and back of your card to your EHR(Electronic Health Record) profile.
If you have questions or concerns, please reach out to our Client Support Team at clientsupport@insightfulworldcreativity.com.
Workshops & Events
Workshop costs will be calculated based on time, cost of materials, preparation, and mileage.
Please contact me with your desired workshop including times and dates, topic or theme, estimated number of participants, desired activities and materials, and information about the venue and space (photos are very helpful!)
I will confirm availability and provide an individualized quote.
No Surprises Act
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.
Out of Network Benefits: Mentaya
We've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits.
Mentaya is perfect if you:
• Have out-of-network benefits
• Feel overwhelmed by superbills and insurance
• Have submitted superbills but failed to get any reimbursement
• Simply want to skip the hassle of paperwork!
Here's how it works:
1. Sign up for Mentaya: https://mentaya.co/inviteclient/M4FhfE51vfM7C2ObnzJ9
2. Our practice will enter your sessions into the platform.
3. Mentaya submits the claim and handles any insurance follow-up.
4. You get reimbursed by insurance!
Mentaya charges a 5% fee per claim, which includes handling any paperwork required,
dealing with denials, and calling insurance companies.
It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.
Use this tool below to see if you qualify for reimbursement for services. Please note that Mentaya only provides an estimate, not a guarantee of costs.